Every load.
A little clearer.
Practical guides for brokers, carriers and drivers. Find the next step, understand the signal, and keep your team moving.
Explore the guidesYour first load, step by step.
01Sign in and set up your workspace02Create your first load tracking03Read GPS sources and location warningsThe knowledge library
Sign in and set up your workspace
Choose code or password login, then complete your company profile.
Create your first load tracking
Prepare the route, identifiers, driver and tracking window.
Find a load and read the overview
Use identifiers, status filters and per-source location rows.
Understand tracking status and transport progress
Tracking lifecycle and delivery progress answer different questions.
Accept an invitation and report from the browser
Review the requester, give consent and allow device location.
Prepare the LoadEye Carrier app for location sharing
Check your assignment, consent and operating-system permissions.
Connect ELD and assign the correct truck
A verified API connection and an assigned vehicle are both required.
Read GPS sources and location warnings
Distinguish the driver device from the assigned vehicle and read location confidence.
Understand estimated arrival (ETA)
Separate an arrival estimate from the scheduled tracking window.
Share a read-only tracking page
Give a customer visibility without sharing your account.
Maintain company and team information
Keep requester identity and team access accurate.
Manage sign-in email, phone and account deletion
Link or change the email and phone you sign in with, or delete your account.
Check balance and billing activity
Review charges and recharge through the billing workspace.
No location updates? Start here
A short checklist for missing, old or conflicting GPS data.
Still have a question?
Include the Tracking ID, affected source and timestamp. Never send passwords, API keys or private link tokens.