Maintain company and team information
Keep requester identity and team access accurate.
Save company details
Brokers open Company; carriers open Company & team in the carrier portal or the LoadEye Carrier app (More). Review the company name, tax, address and contact information, choose Edit and save. Start typing the street address to pick a suggestion that fills in city, state and ZIP code. Only broker company admins and the carrier owner can edit, and the tax ID (EIN) is only shown as its last 4 digits. If you use USDOT lookup, still review returned details before saving.
Manage team membership
Open Team members to review existing members. Only admins can invite or remove members. A broker company has four roles: Admin (everything, including team and billing), Operations (create and manage loads, message carriers), Finance (billing and payments) and Viewer (read-only). Verify the recipient and role before sending an invitation.
Check the correct workspace
If you cannot find a load or saved company name, confirm the signed-in account and company context. Refresh the page before creating duplicate records.